How This Franchise Chain Recovered 12 Hours/Week by Unifying Dealer Operations
Managing a franchise network is never as simple as plugging in new outlets.
Behind the scenes, there’s a mountain of coordination: order approvals, pricing updates, dispatch planning, franchise performance tracking—and everything in between.
Most franchisors patch this together with spreadsheets, emails, and WhatsApp groups. It works at first… until it doesn’t.
Here’s how one fast-growing franchise brand turned that chaos into clarity—without hiring a single new team member.
Scaling Was Costing Them More Than Just Time
This national food-and-retail franchise group had expanded to 20+ outlets across four states. But with every new location, the back-and-forth got worse.
Here’s what their operations head was facing daily:
🔻 Franchisees ran on inconsistent data
One outlet had outdated pricing. Another didn’t know whether their order was in transit or pending. Each manager had their own “source of truth,” and the HQ team was stuck chasing clarity.
🔻 Ops managers were buried in redundant updates
Dispatch confirmations came via calls. Order tracking required checking with delivery partners. Outlet issues landed in scattered WhatsApp messages. It felt like they were working harder to maintain the mess than to grow.
🔻 Reports that should take minutes took days
They couldn’t answer basic performance questions like:
“Which outlets are underperforming this week?”
“Where are delivery SLAs being missed?”
Because the data wasn’t centralized—just scattered across spreadsheets and screenshots.
Enter DealerPlus: The Franchise Ops Backbone
The turning point came when the team realized they couldn’t keep scaling with duct-taped systems. That’s when they switched to DealerPlus.
What changed?
✅ One unified dashboard for all franchisees
Every order, stock update, dispatch log, and follow-up could now be viewed from a single control panel.
No more toggling between tools or chasing franchisees for updates. Everyone—from area managers to franchise owners—was finally on the same page.
✅ Real-time data sync across teams
Inventory, pricing, and delivery status now auto-synced across the network.
Franchisees saw exactly what the central team saw. No surprises, no missed updates, and no finger-pointing during reviews.
✅ Smart alerts replaced manual follow-ups
Instead of asking “Did this get sent?”, DealerPlus sent predictive alerts when delivery timelines slipped or inventory dropped below reorder points.
What used to be reactive chaos became proactive control.
The Result? 12 Hours Saved. Zero Extra Hires.
In just 3 weeks:
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Daily operational follow-ups dropped by 85%
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The team saved 12 hours/week across regional ops
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Franchise reviews became data-driven and forward-looking
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They scaled two new outlets with zero additional ops staff
And perhaps most importantly, the operations head finally had time to think strategically—instead of just putting out fires.
“We stopped asking where things were and started planning what’s next. DealerPlus gave us control back.”
— Operations Lead, National Franchise Brand
You Don’t Need More People. You Need Better Systems.
If your franchise ops still run on spreadsheets, manual dispatch logs, and weekly catch-up calls—you’re not alone. But that doesn’t make it sustainable.
DealerPlus isn’t just another tool—it’s a full platform to unify every franchisee in your network. One place for data. One source of truth. One system that scales with you.
🔗 Book Your Free Demo
Let us show you how DealerPlus simplifies operations, improves franchise accountability, and frees your core team from the daily chaos.
