Dealer Networks Are Broken — Here’s How Modern CRMs Are Fixing Them

Dealer Networks Are Broken — Here’s How Modern CRMs Are Fixing Them

BySumit Thakur

For decades, dealership networks were built for a different era. An era where delayed updates, siloed teams, and scattered customer experiences were acceptable. Today, those same structures are silently costing dealerships customers, revenue, and market share. Why Traditional Dealer Networks Are Failing in 2025 📉 Fragmented sales and service teams One store offers a discount. Another…

Case Study : 13 Leads Lost in One Week

Case Study : 13 Leads Lost in One Week

BySumit Thakur

A mid-sized dealership in Chicago was doing everything right—good footfall, strong inventory, experienced sales reps. But something strange kept happening. Every week, new leads were being missed. In just one week, they realized they had failed to follow up with 13 serious inquiries that came through their website, email, and phone. Customers didn’t get replies in time,…